Privacy Policy
Effective Date: January 1, 2026 • Last Reviewed: October 2026
Compliance Status Notice:
Official registered entity name, FSSAI licence/registration numbers, and permanent statutory address are currently marked as [Pending Business Owner Confirmation]. A formal legal compliance review is recommended for the business owner.
1. Overview
Recipe Mantra (“Homemade Ethnic Food”, “we”, “us”, or “our”) is committed to protecting your privacy. Operating as a handcrafted food provider serving Delhi NCR on a direct pre-order basis, our data collection practices are minimal, secure, and transparent.
2. Information We Collect
We collect personal information solely when you voluntarily provide it to us to process a pre-order or inquiry:
- Direct WhatsApp Communications: Your name, phone number, delivery address in Delhi NCR, and sweet specifications shared during messaging.
- Email Enquiries: Your email address and message contents when you contact recipemantra@gmail.com.
- Payment Verification: UPI transaction reference numbers or bank transfer receipts shared to verify pre-order payments. We never collect or store credit card numbers or banking passwords.
3. How We Use Your Data
We use your contact details solely to:
- Handcraft, pack, and coordinate doorstep delivery of your sweets orders.
- Answer your questions regarding allergens, ingredients, and festive bulk gifting.
- Provide real-time dispatch and hyperlocal courier tracking via WhatsApp.
4. Zero Data Selling & Sharing
We do not sell, rent, monetize, or disclose your contact details to third-party marketing brokers. The only external parties who receive your address and contact number are our hyperlocal courier partners strictly for the physical delivery of packages.
5. Grievance & Contact Desk
If you wish to update or remove your contact history from our customer records, please message our support desk at recipemantra@gmail.com or via WhatsApp at +91 96259 24506.